Release Manager - Fortnite

Cary, North Carolina, United States


Overview

For many, the word “Epic” is synonymous with grand, glorious, heroic, regal, magnificent or monumental. At Epic Games, we think of “Epic” as the collective effort of smart, talented, passionate people choosing to build the highest quality experiences possible for those who play our games and use our technology. The words “good enough” are not spoken here. That dedication has allowed us to remain an industry leader, take risks, be creative, and carve our own path forward.


Epic Games is looking for a quality-focused Release Manager to work closely with our producers, programmers, build engineers, and QA teams to oversee the build and release process for Fortnite www.fortnite.com. In this position you will work directly with the brightest technical minds in the business as we build the premier game engine for a multitude of platforms.



The person in this role will be responsible for the following:


  • Owning the scheduling, coordination, quality control and external certification process across multiple platforms and/or products

  • Acting as the liaison between external partners (Sony, MSFT) and the development team, coordinating and negotiating development plans, exceptions, sales/mktg/publishing content, as well as releases

  • Knowing and owning the process for submitting builds to external partners inside and out, and is the expert on all things related to external build certification

  • Owning publishing tools verification process as related to build certification and release

  • Working with publishing and dev team to determine release content plans as related to sales, giveaways, promotions, etc and shepherds that content through external party approvals for release

  • Owning, managing and maintaining content catalog and establishing pricing with publishing

  • Working closely with QA, Build Engineer, and Lead Programmer on monitoring the automated build and integration process to ensure correct build execution, and facilitate resolution of build failures

  • Working with Build Engineer to understand and communicate impact of branches and code merges

  • Working with QA Lead to establish and maintain bug triage process, determine and prioritize must fix issues for release and work with appropriate team members to ensure bug fixes happen as planned

  • Working closely with dev production, QA, and Live Ops teams on identifying and resolving risk related to releases

  • Coordinating internal and external release notes, known issues, and knowledge base updates

  • Ensuring releases have passed all required checks and approvals leading up to live deployment and effectively communicate approved exceptions to all necessary parties

  • Working closely with Live Ops team to coordinate and publish frequent builds, hotfixes, and patches  

  • Maintaining formal release records to track release content and history



The ideal candidate will have a mix of the qualifications below:


  • Strong project management and communication skills

  • Willing and able to pick up any disparate tasks thrown your way - engineering, dev, prod, etc.

  • Demonstrated ability in right-sized process development and improvement

  • Experience with build and release processes for a Software as a Service product

  • Technical orientation and strong understanding of software development

  • Familiar with Perforce, Jira

  • Experience working with database technology

  • Exposure to platform certification processes

  • Knowledge of game development process and exposure to working with shipped and live titles

  • Preference shown to candidates familiar with UE4 and tools such as Tableau and Grafana


If you love games and problem solving, and want to make meaningful contributions to both Epic's business and player experiences, we'd love to hear from you. Please submit your resume and we’ll be in touch soon.  



This is going to be Epic!  

#LI2