Technical Artist - UE Enterprise Support

Shanghai, China


For over 25 years, Epic Games has been making award winning games and game engine technology that empowers others to make visually stunning games and 3D content that brings environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Epic in Shanghai China is building a team of engineers and artists dedicated to growing the Unreal Engine’s capabilities in not only the traditional games industry but also enterprises. In this role you will be a part of the Custom Engineering/Solutions team, working hand in hand with our enterprise or game customers to utilize the engine for projects in film/FX/broadcast TV, automotive, architectural visualization, and more. 

The person in this role will be responsible for the following:

  • Working closely with clients to provide development support, troubleshooting and custom development
  • Understanding optimization challenges and having the ability to use and share techniques to overcome those challenges
  • Providing creative solutions, resolving technical challenges and enabling customers to achieve their goals
  • Identifying bottlenecks and limitations in the pipeline and tools and development
  • Documenting recommendations to improve limitations in pipeline and tools
  • Providing clear and constructive feedback to product management when identifying recurring needs
  • Problem solving

The ideal candidate will have a mix of the qualifications below:

  • Proficient scripting and/or programming in python or C++

  • Strong written and verbal communication skills with the ability to interact with a variety of customers

  • Solid understanding of one or several components of Unreal Engine such as Material Editor and Shader, Blueprints, Animation, Scene Building, Sequencer, Lighting etc.

  • Continuously staying up to date on relevant technologies such as PBR and Photo-Realistic rendering, VR, Real Time Gaming, DCC Tools etc.

  • Knowledge of game engines ideally with another vertical (VR, Architecture, Engineering, Broadcasting, Manufacturing, TV or Film Production)

  • Willing to travel up to 15% of the time

This is going to be Epic!  





  • 与客户紧密的合作,提供开发支持,解决疑问以及定制开发
  • 了解优化的挑战,有能力使用和分享优化技术来帮助客户克服挑战
  • 提供创造性的解决方案来解决技术难题,帮助客户达成目标
  • 定位在开发流程和工具中的瓶颈和限制
  • 能够把改进流程和工具中这些局限的建议书面化
  • 向产品管理团队提供对于经常性需求的清晰和建设性的反馈
  • 解决问题


  • 对游戏引擎在非游戏领域的应用有经验更佳(比如VR,建筑,工程,电视,制造,电影,等等)
  • 具有较强使用使用脚本语言(如Python)写插件以及HLSLshader的能力,有C++编程经验更
  • 很强的口头和书面沟通能力
  • UE4各模块非常熟悉,比如材质,蓝图,动画,场景搭建,Sequencer,灯光等
  • 对于相关技术的始终关注和了解比如PBRPhoto-Realistic rendering, VR, Real Time Gaming, DCC 工具等
  • 对游戏引擎在非游戏领域的应用有经验亦可(比如VR,建筑,工程,电视,制造,电影,等等)
  • 愿意15%时间出差